 |
|
|
|
|
|
 |
|||||
 |
 |
||||
 |
 |
||||
 |
|||||
 |
|||||
 |
 |
||||
 |
 |
||||
 |
|||||
 |
 |
||||
 |
|||||
 |
|||||
 |
|||||
 |
|||||
|
||||||||||||||||||||||||||||||||||||||
| ||||||||||||||||||||||||||||||||||||||
(PDF format - needs Acrobat Reader)
These two articles were written by Sytel for call center publications in the spring of '99 reviewing the US Direct Marketing Association's predictive dialing guidelines.
If the outbound industry is to remain stable and healthy in years to come, it has to get to grips with the issue of what to do for those consumers who don't wish to be called. This is a brief report on the state of play so far in some of the major outbound territories.
(PDF format - needs Acrobat Reader)
Two versions of one article written by Sytel and published around the world during Summer 2001. These articles explain how outbound has got itself into difficulties through irresponsible use of technology and give a preview of what the new codes of practice will bring. |
||||||||||||||||||||||||||||||||||||||
|
||||||||||||||||||||||||||||||||||||||
|
This popular service is incorporated into our email newsletter, sent free to call center professionals worldwide. As a service to the industry, we continue to provide access to the gems in this archive. |
||||||||||||||||||||||||||||||||||||||
|
||||||||||||||||||||||||||||||||||||||
|
_________________________________________________
home | newsletter | resources | contact | links | |
 |
|
|
This site was created by Sytel Limited to
be a service for the outbound industry. We aim to be vendor-independent and do not promote specific companies or products. |
|
 |
|
|
Write
for Outbound Focus...
Win
a case of Champagne!
|
|
|
Click here for details
|